Our Services

we provide specialized NDIS services, including high-intensity personal care, community participation, behavior support, and nursing care, tailored to meet the unique needs of each individual.

1. Supported Independent Living (SIL) with 24-Hour Care

At Victoria Caring Hands, we provide Supported Independent Living (SIL) services with 24-hour care, ensuring individuals can live independently in a safe, comfortable, and supportive environment. Our dedicated team offers round-the-clock assistance, helping with daily tasks, personal care, meal preparation, medication management, and household activities.

We empower our clients by promoting independence while ensuring their safety, wellbeing, and quality of life. Whether it’s support with decision-making, skill development, or community engagement, we tailor our services to meet the unique needs of each individual. Our compassionate and professional staff is always available to provide guidance, companionship, and essential care, ensuring a secure and enriching living experience.

With Victoria Caring Hands, individuals receive more than just support—they gain the confidence and resources needed to live life on their own terms, with dignity and self-reliance.

2. Respite Care & Short-Term Accommodation (STA)

At Victoria Caring Hands, we understand the importance of providing relief and support for both individuals with disabilities and their primary caregivers. Our Respite Care & Short-Term Accommodation (STA) services offer a safe, comfortable, and nurturing environment where individuals receive the care they need while their caregivers take a well-deserved break.

Whether it’s for a few hours, a few days, or an extended stay, our respite services provide round-the-clock care, assistance with daily activities, personal support, and engaging recreational opportunities. We ensure that individuals feel at home, valued, and supported, while also promoting social interaction, skill-building, and community participation.

Respite care not only benefits caregivers by preventing burnout, but it also gives individuals the chance to experience a refreshing change of environment, meet new people, and develop their independence. With our compassionate team and personalized approach, we ensure that every stay is comfortable, enriching, and tailored to individual needs.

3. Community Nursing Care

Our qualified nurses provide crucial healthcare services to support individuals with complex medical needs, including:

  • Medication administration
  • Health monitoring
  • Wound care and chronic disease management

We work closely with healthcare providers to ensure that each client’s healthcare needs are met with the highest standards of care and attention.

4. Innovative Community Participation

We believe in the power of personal growth through community involvement. Our services foster independence by helping individuals participate in:

  • Personal development activities
  • Vocational training
  • Skill-building workshops

We focus on building confidence and providing the tools to succeed in both personal and professional environments.

5. Travel & Transport Assistance

Getting around should never be a barrier to independence, and at Victoria Caring Hands, we provide reliable and safe transport assistance to help individuals stay connected with their community and maintain their daily routines.

Whether you need transportation for medical appointments, grocery shopping, social outings, work, or recreational activities, our trained support staff ensures you reach your destination safely, comfortably, and on time. We assist with door-to-door travel, mobility support, and navigating public transport, making it easier for you to attend important events, visit loved ones, or simply enjoy a day out.

Our goal is to promote freedom, independence, and active participation in everyday life. With Victoria Caring Hands, you can travel with confidence, knowing that our caring team is here to support you every step of the way.

6. Assistance with Daily Living (ADL)

At Victoria Caring Hands, we provide comprehensive support to help individuals manage their day-to-day activities with ease, dignity, and independence. Our Daily Personal Activities & Assistance with Daily Living (ADL) services are tailored to meet the unique needs of each individual, ensuring they receive the right level of care while maintaining control over their lifestyle and choices.

Our compassionate team offers assistance with:
Personal hygiene and grooming – Bathing, dressing, and maintaining self-care routines
Mobility support – Assistance with movement and transfers for safety and comfort
Meal preparation and feeding assistance – Ensuring nutritious meals and dietary needs are met
Medication reminders – Helping individuals stay on track with prescribed medications
Household tasks – Cleaning, laundry, and maintaining a safe and organized living space

We are committed to providing respectful and empowering support, helping individuals develop skills, maintain independence, and enhance their quality of life. Whether at home or in the community, Victoria Caring Hands ensures that each person receives the care and encouragement they need to thrive and live with confidence.

7. Specialist Disability Accommodation (SDA)

At Victoria Caring Hands, we provide Specialist Disability Accommodation (SDA)—customized housing solutions designed for individuals with high support needs. Our SDA properties offer a safe, accessible, and comfortable living environment that enhances independence, security, and quality of life.

Each home is carefully designed with specialized features such as wheelchair accessibility, assistive technology, and tailored modifications to support mobility, daily activities, and personal care requirements. Whether individuals require 24/7 support or a more independent setting, our SDA options ensure they have the right level of care while enjoying privacy, dignity, and community engagement.

With a focus on empowering individuals to live life on their terms, our team works closely with participants and their families to find the most suitable accommodation option, ensuring that every resident feels at home in a space designed specifically for their comfort, safety, and well-being.

8. Support Coordination

At Victoria Caring Hands, we are committed to empowering individuals by providing Specialist Positive Behaviour Support and Support Coordination, ensuring they receive the right guidance and assistance to lead fulfilling lives.

Our Specialist Positive Behaviour Support services focus on developing personalized, evidence-based behaviour support plans to help individuals manage challenging behaviours in a safe, respectful, and constructive manner. Our trained specialists work closely with clients to:
✔ Develop tailored positive behaviour strategies
✔ Provide skill-building support to promote long-term positive change
✔ Offer expert guidance in managing behavioural challenges effectively

Through Support Coordination, we assist individuals in navigating and coordinating their NDIS plans, ensuring they access the right supports and services to achieve their personal goals. Our team helps with:
✔ Understanding and implementing NDIS plans
✔ Connecting with service providers and resources
✔ Managing and optimizing available supports for better outcomes

By integrating behaviour support and service coordination, we take a holistic approach to empowering individuals, fostering independence, confidence, and an improved quality of life. At Victoria Caring Hands, we are here to support every step of the journey, ensuring individuals thrive in a safe, structured, and nurturing environment.

Contact Us

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.